FAQ

Answers to Frequently Asked Questions

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About Directory of Major Malls/ShoppingCenters.com

  • What is the Directory of Major Malls-ShoppingCenters.com?
  • Directory of Major Malls is the essential resource of major shopping center and mall information that gives you quick fingertip access to thousands of details and contacts. The Directory concentrates on the 8,000+ major shopping centers and malls in the U.S. and Canada, which are approx. 200,000 sq. ft. and above in size, as well as centers we've classified as Lifestyle/Specialty/Mixed-use of any size.

    DMM data is available for immediate access on the ShoppingCenters.com website, via direct data licensing and through our network of resellers.

  • What size shopping centers and malls do you cover?
  • We focus our research on the 8,000+ major shopping centers and malls in the U.S. and Canada, which are approx. 200,000 sq. ft. and above in size, as well as centers we've classified as Lifestyle/Specialty/Mixed-use of any size.
  • How often is the DMM database updated?
  • On the average we update over 90% of our listings each year and add 100's of new listings annually and update tens of thousands of contact and tenant. Directory of Major Malls makes every effort to provide you with the most up-to-date data in the industry. Our research process involves several update campaigns annually to update and gather new data directly from the source, the shopping center owner/developers and their authorized agents. Additionally we're locating and tracking information through mail, phone interviews, fax, e-mail, industry periodicals, public relations contacts, the Internet and personal contact at industry events. 

    In addition to our scheduled research campaigns, there is an ongoing emphasis all year long on acquiring new listings and tracking the continuous flow of ownership, contact and tenant changes.

    Our research process and commitment to our users makes the DMM data as timely as possible within the constraints of even the tightest production schedule. We are updating our data up to the last possible moment prior to release to be assured our customers are receiving the latest information on this important niche of major and specialized retail projects.

    Our steadfast position as a primary source to retailers, owner/developers, management companies, promotional, retail design, architectural firms, service and supply companies has helped us form strong long standing and cooperative relationships with the primary shopping center developers and managing companies in the industry. Consequently, both the major and minor players in the industry are consistently agreeable in responding to our requests for not only updates on their existing projects but also with keeping us well informed of their new developments, renovations/expansions and acquisitions.

  • How do you update the DMM listing data?
  • The Directory of Major Malls database, a leading industry source for over 30 years concentrates on the major shopping centers and malls in the U.S. and Canada, which are approx. 200,000 sq. ft. and above in size, as well as centers classified as Lifestyle/Specialty of any size.  By covering the specific niche of both open-air (strip/community/power/off-price/mixed-use), hybrid and enclosed centers we have been able to focus our research team's attention on maintaining the very latest details, tenant lists, ownership and contact information on this niche of centers and the 285,000+ associated tenants located in them as well as the square footage of the anchor stores. As of June 2012, the DMM dataset includes over 7,500 major shopping center and mall listings, their 285,000 associated tenants and 13,000+ primary contacts.

    On the average the Directory of Major Malls research team updates close to 98% of the existing listings each year and adds hundreds of new shopping center listings annually in addition to updates to the thousands of tenant locations and shopping center contacts. The annual goal is of course always 100% though the nature of the industry and the ongoing activity of ownership changes and redevelopment can mean in a handful of cases that a confirmed update was unobtainable during the course of our process. However, the process continues past the point of production deadline and efforts continue to locate updated information on these records.  On a daily basis, the Directory of Major Malls research team makes every effort to provide the most accurate, up-to-date data in the industry. Our research process involves several update campaigns annually to update and gather new data directly from the source; the shopping center owner/developers and their authorized agents. Additionally we're locating and tracking information through mail, phone interviews, fax, e-mail, industry periodicals, public relations contacts, the Internet and personal contact at industry events.

    In addition to our scheduled research campaigns, there is an ongoing emphasis all year long on acquiring new listings and tracking the continuous flow of ownership, contact, redevelopments, expansions and tenant changes.

    Our research process and commitment to our users makes the DMM data as timely as possible within the constraints of even the tightest production schedule. We are updating our data up to the last possible moment prior to release to be assured our customers are receiving the latest information on this important niche of major and specialized retail projects.
    Our steadfast position as a primary source to retailers, owner/developers, management companies, promotional, retail design, architectural firms, service and supply companies has helped us form strong long standing and cooperative relationships with the primary shopping center developers and managing companies in the industry. Consequently, both the major and minor players in the industry are consistently agreeable in responding to our requests for not only updates on their existing projects but also with keeping us well informed of their new developments, renovations/expansions and acquisitions.
  • In what formats is the DMM data available?
    • Online subscription - Directory of Major Malls on the Web / ShoppingCenters.com online format gives you unlimited access 24 hours a day. You can run searches, view and print details on centers individually as well as view the 54 major metro area maps and over 3,900 site/leasing plans. Our enhanced data, fast access and comprehensive information allow you to maximize your time and increase your bottom line!

    • Online Contact Files and reports Visitors to www.shoppingcenters.com have the opportunity to access the DMM data in a variety of pre-formatted, reports and file downloads on a "pay per record" basis for non-commercial, internal use. Simply run a Free Query and view the results of your search and a list of fees for the reports and downloads. Payment is made online by credit card with immediate access to your purchase.

    • Custom databases
      If the self serve site is not the solution for you, speak with one of our sales representatives to discuss your specific needs. More complex data filtering or delivery can be handled in-house on a custom basis. These datasets can include complete shopping centers listing details, contacts, tenants lists and longitude/latitude coordinates.  Please note this custom service begins at $500 and pricing is based upon data extraction, content and delivery format.  Call us at 800-898-MALL ext 204 for further discussion or use our contact form.

      V.I.P. Contact files, database files, mailing lists and reports can be created for you based upon your specific needs. Standard formats with any one or more of the six primary contacts can be included along with other fields of data from the most current DIRECTORY OF MAJOR MALLS database. The files are available in a variety of "raw" database formats such as XLS, and ASCII Delimited for import into third part software such as; Excel, Act and Microsoft Access, for internal, non-commercial for research, marketing and sales  prospecting.
  • Are the Printed and CD formats of the Directory of Major Malls still available?
  • No they are not.

    The original printed directory format of the Directory of Major Malls data was officially retired with the January 2012, 33rd edition was published . The final edition contains over 290,000 store locations and 19,500 individual center contacts in a single one convenient volume. A limited number of copies of the final edition will be available while supplies last. Please contact our office directly to discuss.

    The final release of the CD format of the DMM data was suspended in 2011 after the ShoppingCenters.com website was redeveloped to allow easy access and enhanced search, viewing and exporting functions and monthly updates for our subscribers. DMM is no longer distributing or supporting this product format.




ShoppingCenters.com online access

  • What is included in the ShoppingCenters.com access?
  • Online subscription access includes the power to search, view, print and group the details, tenant lists and contact information for the individual listings and available site/leasing plans. Also includes access to 54 major metro area maps. Updated Monthly.
                    
    Four (4) Subscription Levels to choose from. All levels include access to complete standard listing details, contacts, siteplans, metro area maps and tenants lists. Functionality varies by subscription level.
                    
    1. Classic  - Search, View, Print and Group. Print Individual Center Detail Reports
    2. Enhanced  - Same as Classic Level above AND Custom Report printing
    3. Enhanced Plus - Same as Enhanced Level above with Custom Reporting AND Exporting of center details, contacts and anchor stores
    4. Premium - Same as Enhanced Plus Level above with Custom Reporting AND Exporting AND Trend Demographic Add-on dataset from Scan/US

    Above access if for single-user access to ALL US and Canadian listings on the ShoppingCenters.com website. Regional subscriptions are available.

    PLACE YOUR ORDER/ MORE DETAILS

    REGIONAL SUBSCRIPTION INFORMATION

  • How do I subscribe to the website?
  • Easy.  You can click the Product page for the online access and make your selection. Your order can be processing immediately and automatically once you've entered all the necessary contact information and credit card details.  Your credit card will be immediately authorized and your access started on the spot.

    If you'd rather not process your order on-line, simply call our office at 800-898-MALL (6255) ext 204 and speak Sylvia Elie in customer service/sales who can handle your order over the phone and get your access up and running immediately.

    If you'd prefer to mail us a check instead of using a credit card, call Sylvia to place your order and she'll send over an invoice for your accounting department. Upon receipt of payment, your subscription will be activated.
  • Can I subscribe on a regional basis?
  • Yes, our online subscription product is available on a regional basis. This helps you save money by paying only for the regions you need.

    The DMM data is broken down into 6 regions:

    NORTHEAST   CT, ME, MA, NH, NJ, NY, PA, RI, VT
    SOUTHEAST   AL, DE, DC, FL, GA, MD, NC, SC, PR, VA, WV
    NORTH CENTRAL   IL, IN, KY, MI, OH, WI
    SOUTH CENTRAL   AR, IA, KS, LA, MN, MS, MO, NE, ND, OK, SD, TN, TX
    WEST   AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY
    CANADA   AB, BC, MB, NB, NF, NS, ON, PE, PQ, SK
  • Can I share my subscription with other people?
  • The Directory of Major Malls subscriptions have been designed and priced for single users. There are controls that prevent simultaneous usage by more than one person using the same password. There are also controls that prevent unreasonably high levels of usage for a single password. Discounts are available for multiple users within an organization. Speak to one of our sales associates at 800-898-6255 x204 or contact us via our online contact form.
  • What types of subscriptions are offered for multiple users?
  • We will work with you to develop a subscription plan based on your specific needs, e.g., number of users, number of workstations, data licensing etc. For more information on multiple user subscriptions, Speak to one of our sales associates at 800-898-6255 x204 or contact us via using our online contact form.
  • Can non-subscribers purchase DMM data on an "as needed" basis from the website?
  • Yes, non-subscribers may purchase DMM data on an “as needed basis”. However, please keep in mind that when doing so, the fees for these products will be based upon a per record pricing structure. Therefore depending upon the number of results in your report or contact download, it may be more cost effective to simply subscribe to the site. This way you may save money plus have the ability to access the site and the latest information for an entire year.

    Non-subscribers are limited only to the custom reports and contact file formats shown. The ability to select specific fields for exporting is NOT available to non-subscribers.

    To purchase reports/contact files as a non-subscriber

    1.    Simply go to the site http://shoppingcenters.com  and click RUN A QUERY in the upper right.  You will be able to run a search based upon the geography (Metro Area). You will see the count in the lower right of the screen as you enter criteria.

    2.    Click the VIEW RESULTS button. Non-subscribers do not see the actual list of results but instead have the option to select which report format you  would like to use for your purchase on a per record basis. As you hover over each report option in the list, the word SAMPLE will appear and you can view a sample listing for that format choice.

    3.    Once you have selected your report choice by checking the box,  you will be able to PURCHASE REPORTS to proceed to the check-out.

    4.    Upon authorization of your credit card, you will be taken to the MY REPORTS screen to Print or download you report.

    5. You may return to the site for up to 60 days to download your report/contact file.

The DMM shopping center and mall data

  • What are the details included in each DMM major shopping center/mall listing?
  • Location and Market Information
    Center Location - Intersecting Streets, City, State, Zipcode, County, Metro Market
    Nearest Competing Mall and distance to it
    Distance of the Primary Market, Nearest Major City and Distance to it
    General Demographics for Primary Market - Average Household Income, Population

    Physical Features
    •     Gross Leasable Area (GLA)Term definition - Retail Square footage for the entire center
    •     Anchor Store Square Footage
    •     Design of Center - Open or Enclosed, # of levels, shape
    •     Existence of a Food Court in Center, # of seats
    •     Year Opened / To Open , Expansion/Renovation planned, Year of Last Renovation/Expansion

    VIP Contact Information - Six Primary contacts with name, company, address, phone, fax, e-mail, and company website
    •     Owner/Developer
    •     Leasing Agent
    •     Management Company
    •     Center/Mall Manager
    •     Marketing Director
    •     Specialty Leasing Contact

    Sales and Visitor Traffic* ( please note: due to the proprietary nature of this data, some of these field may be sparsely populated.)
    •     Total Sales Figures (including Anchors)*
    •     Sales Per Square Foot (excluding Anchors)*
    •     Average Visitor Traffic Counts by the week, month and year*

    Leasing Information
    •     Space availability and types of tenants sought
    •     Outparcel space present and/or available
    •     Does the Center Accept Temporary Tenants - If cart/kiosk is provided, Leasing of temporary in-line space

    Center Classifications
    •     Community Center - 200,000 - 499,999 sq. ft. in size
    •     Regional Center - 500,000-999,999 sq. ft. in size
    •     Super-Regional Center - over 1 million sq. ft. in size
    •     Power Center - usually open-air in design and with 3 or more big-boxes
    •     Value Retail - Tenants are predominantly outlets, discount, off-price retailers
    •     Entertainment - Focus on themed entertainment and restaurants, theaters, attractions, with more limited retail
    •     Lifestyle / Specialty / Mixed-Use - usually open-air & anchorless with an upscale mix of tenants. May also include mixed-use combination of retail, office, residential

    Tenant Information
    •     Anchor tenants and sizes
    •     Tenant list broken down according to 16 retail categories

    • Site/Leasing Plan

    Approximately 75% of our listings include a site/leasing plan provided by the owner/developer. As each company has its own style, these images vary in format and content and are meant to provide a general idea of the layout of the center. 

    Center Website link

    A live link to the website of the center is provided. This allows you to quickly check out additional details and other information directly on the website for the shopping center/mall.

    Mapped Location

    Visually see the actual shopping center/mall location on a street and/satellite map. Zoom in to see the exact location and identify other centers nearby 

  • What other information does DMM offer in addition to the detailed shopping center and mall listings?
    • All online subscription access levels also include:

    • Interactive Mapping Tool - View the actual shopping center and mall locations on an an interactive map

    • Canadian Shopping Centers and Malls are an important feature of the DIRECTORY, thereby making it the only publication providing in-depth information on malls and shopping centers in both the U.S. and Canada under one cover. Over 700 are included in the current book and databases.

    • Future and Planned Shopping centers and Malls are also included in the DMM products. These centers can be accessed simply by running a search for opening year of the project. These proposed projects are reconfirmed each year as active projects. Currently there are over 450 proposed projects active in DMM database.
  • Can I export data from the website?
  • Yes, some of the subscription access levels do allow you to export the DMM data from the website for your internal use only. However, please note, this function is available ONLY with the "Enhanced Plus" or "Premium Level" access or as an Add-on to a regional subscription. The Classic and Enhanced levels DO NOT include this function.

    With the appropriate subscription level, complete details for each of the listings along with the Anchor stores may be exported to a .csv file for your internal use.

    Our export function allows you to select the fields you would like to download and save the selection in a profile for re-use in future downloads.  This is a great time-saver and allows for consistency in your exporting activities. More details here.

    Any data exported from the website is protected by copyright and as a subscriber and/or user of the site, you are agreeing to strictly abide by these terms and restrictions as found on our Terms of Use Page.

    Download a sample with all available exportable fields

    Please note: Although full tenant lists appear in each of the shopping center listings and may be viewed onscreen and in printed in a detail reports, the export function includes ONLY the Anchor stores for each center to be downloaded. 

    If you require the complete tenant list as an external file, please see our custom database licensing page for details on alternative off-line licensing and speak to a sales associate for a custom quote. This alternative option is priced separately from the online access on a custom basis and is not available as an option on the website.
  • What are the definitions for the DMM's Center Classifications?
  • Center Classifications

    •     Community Center - 200,000 - 499,999 sq. ft. in size
    •     Regional Center - 500,000-999,999 sq. ft. in size
    •     Super-Regional Center - over 1 million sq. ft. in size
    •     Power Center - usually open-air in design and with 3 or more big-boxes
    •     Value Retail - Tenants are predominantly outlets, discount, off-price retailers
    •     Entertainment - Focus on themed entertainment and restaurants, theaters, attractions, with more limited retail
    •     Lifestyle / Specialty / Mixed-Use - usually open-air & anchorless with an upscale mix of tenants. May also include mixed-use combination of retail, office, residential

  • Which contacts do you list and how many are available?
  • We currently list approximately 19,500+ VIP contacts.

    Titles included are:

    Owner/Developer
    Leasing Agent
    Specialty Leasing Contact
    Management Company,
    Mall Manager
    Marketing Director

    Contact details include:
    • contact name
    • title
    • company
    • address
    • phone
    • fax
    • company website (live link)
    • email (live link)
  • Are the longitude/latitude coordinates available?
  • Yes, longitude and latitude coordinates are available for internal commerical use by licensees. However, they are NOT an option on the website.

    We have appended coordinates internally to all the DMM listings and verified manually using a combination of GIS software and satellite imagery. This approach provides a more accurate location point for DMM data point users to overlay market demographics, customer information and other data used for aggregation and analysis purposes. These coordinates are proprietary but can be licensed for non-commercial, internal use and are available a number of different ways.
    1. As a custom licensed  dataset. See our custom dataset products page for more details or speak to a member of our sales team  (845) 348-7000 x204
    2. Through our reseller network which includes many of the leading GIS/Mapping vendors. See our Affiliates link for a current list of resellers.
  • Is there additional demographic information available for the listings?
  • We offer an add-on dataset for the online subscriptions to DMM which we refer to as the Trend Demographic Add-on. This dataset is included in the Premium level access or may be included as an add-on to lower subscription access levels.

    The variables included may be viewed, searched, exported and are included in the Trend Demographic Report option.

    To create this data, the latest Trend Demographic data from Scan/US has been cross referenced with the exact location of the individual U.S. shopping center/mall locations and aggregated to create our enhanced demographics data. These Buffer Zones reflect demographic data for 5, 10 and 20-miles around each individual U.S. shopping center/mall location in the DMM database.

    Variables included in this dataset are:
    Average Household Income
    Population
    Number of Households
    Median Age

    Scan/US, one of the leading demographic providers in the GIS industry is the data source for the Trend Demographic Variable. These demographics trends are based upon small area estimates and projections from the professionally tailored demographers of Scan/US and their associate research firms.

    In addition to the standard Trend Demographic dataset mentioned above, we are also able to offer additional custom demographics based upon the DMM shopping center and mall listings such as the ethnic/race breakdown around US shopping centers.

    This option would be based upon your specific needs and quoted as such. Please contact us to inquire further.
  • Do you include sales and visitor traffic figures in the listings?
  • As much as we would like to say we have 100% coverage in this area, we can not. These details are proprietary information and some owner/developers choose not to provide it to us. They would prefer you request it directly from them. That being said, approximately 30% of our listings do include some of this information and appears when available. The online access of the DMM products allows you to search on these fields so that you are able to locate the listings where these fields are populated.
  • Can I specifically find the high end shopping centers using the site?
  • Since DMM does not classify or rate the centers at this time, there is no single field to be searched to locate these types of centers. Therefore we suggest searches are run based upon a selection of tenants which fall into this category. For instance, Neiman Marcus, Coach, Nordstroms and William-Sonoma, You can then use their locations for guidance in tracking down this segment of shopping centers and mall.
  • Do you rank the shopping centers as "A", "B" or "C" malls?
  • No, the mission of the Directory of Major Malls dataset is to provide its users with as much detailed and accurate information as possible. However in this endeavor we also remain neutral and do not believe it is our role to rank, rate or compare the shopping centers and malls in any fashion.

    The success of an individual center or how successful a retailer will be with a store within a center will depend upon many unique factors and conditions. We leave this analysis up to the retail industry professionals who are hands-on in the field with leasing, developing, managing and marketing these projects to determine this type of analysis.

Who Uses the DMM data and ShoppingCenters.com website?

  • Who use the DMM data and ShoppingCenters.com website and why?
  • Retailers
    Both Major retail chains and up and coming retailers use DMM to locate and analyze new locations, review existing markets as well as pinpoint the competition

    Specialty and Seasonal Retailers, such as those leasing carts, kiosks and in-line space on a short-term basis year round or just during the holiday season. DMM helps identify those major centers with specialty leasing programs and the specialty retail leasing contact.

    Owner/Developers and Management companies who build and manage shopping centers and malls use DMM as a valuable reference tool. DMM helps them analyze the tenant mix of other centers in their area, other locations of stores that are tenants in their projectsand keep track of what companies oversee other major retail locations.

    Financial Institutions and investments companies managing stocks owning shopping centers use DMM. This segment of the industry needs to react quickly to changes in the industry such as store chain closings and openings, the sale of portfolios of shopping centers and malls sales, new developments and construction and properties affected by natural disasters such as hurricanes and floods. The investment portfolios they analyze are affected by this type of activity on a daily basis.

    Some examples are: When a major department store chain files bankruptcy or a retailer decides to close all the locations of one of their chains, which centers are affected? Who owns these properties? How much of their property portfolio is affected by closings? What effect will that have on the overall stock value for both the landlord and the retail chain?

    Suppliers and service companies who are involved in such things as the sale of security uniforms, recycling services, energy management, stroller rentals and gift card programs use DMM to identify and contact new prospects and sales leads at the individual centers. The DMM Top 50 Portfolio section in the print Directory also allows them to evaluate the size of a company based upon the number of listings they oversee. Use of the DMM data in the electronic formats allows them to search by specific companies and export contact information for marketing and direct campaigns.

    Marketing and Promotional companies who help promote businesses through publicity campaigns and advertising find DMM a resource for marketing analysis, marketing contacts (ads you see in the mall, shopping bags, give-aways, cleaning service, valet parking.

    Architectural and Design Firms of the malls or stores as a reference to other properties and retail locations as well as to promote their services.

    Construction companies involved in the building and renovation of shopping centers malls and stores. DMM provides information on proposed centers and those underdevelopment as well as those planning a renovation or expansion.

    What if I have questions about the data and DMM products?
    Our customer service and sales staff will be happy to assist you in determining how DMM can best serve your retail information needs. Call 800-898-6255 x204 or use our contact form.

  • Can you give me some examples of DMM users?
  • We sure can. DMM has been fortunate to include in our list of loyal users many of the leading shopping center development companies, retail chains, investment firms, service and supply vendors, academic institutions, brokers, technology and analytic consulting firms. Additionally start-ups and new retailers and specialty tenants have also found DMM to be a great partner for finding the right shopping center data they need for their latest venture.

    Visit our Testimonial Page for some examples.
  • Why should I subscribe to Directory of Major Malls products?
  • DMM known as "The Bible" of the shopping center industry, for over 30 years.
    • DMM specializes in US and Canadian centers, 200,000 square feet and above.
    • DMM features details on lifestyle/specialty centers/mixed-use retail of ANY size.
    • DMM highlights key demographics, physical features and categorized tenant lists.
    • DMM provides multiple VIP contacts for each shopping center and mall listing.
    • Steadfast and reliable source for thousands of industry professionals
    • DMM serves:
        Retail Chains   Shopping Center Owner/Developers
        Research Organizations   Entrepreneurs
        Management Companies   Service and Supply Companies
        Financial Investment Firms   Government and Academic Institutions

DMM Mapping Tool (New!)

  • When was the mapping tool added to the website?
  • We added the interactive mapping tool which is driven by the Bing Map API in March 2014.
    This function allows users to see the locations of the individual shopping centers/malls on an actual map with satellite imagery. You are able to zoom in to see the actual location of the DMM shopping centers on street maps as well as satellite imagery maps in a similar fashion you do with many of the popular mapping sites currently available on the internet.


  • Does the new mapping tool allow me to view/extract the longitude/latitude for each center?
  • No, the new mapping tool does not include the ability to view or download the actual longitude/latitude coordinates for each of our listings.  These DMM verified coordinates will be hidden to users on the ShoppingCenters.com website.

    Visit our custom data products page for more information regarding off-line licensing of DMM coordinates.

  • Are the longitude/latitude coordinates available for off-line licensing??
  • Although DMM's verified coordinates are used to locate the shopping centers on our new interactive mapping tool (COMING SOON)  the coordinates remain hidden from the online users of the ShoppingCenters.com website.

    However, longitude and latitude coordinates are available thru offline direct licensing and require licensing fees and end-user licensing agreements to be signed directly with DMM.

    We have appended coordinates internally to all the DMM listings and verified manually using a combination of GIS software and satellite imagery. This approach provides a more accurate location point for DMM data point users to overlay market demographics, customer information and other data used for aggregation and analysis purposes. These coordinates are proprietary but can be licensed for non-commercial, internal use and are available a number of different ways.
    1. As a custom licensed  dataset. See our custom dataset products page for more details or speak to a member of our sales team  (845) 348-7000 x204
    2. Through our reseller network which includes many of the leading GIS/Mapping vendors.
  • Where can I see more details on the Mapping Tool?
  • Visit our Mapping FAQ page to see screenshots and additional instruction.
  • Is there a way to print out the map from the website?
  • Currently we do not have a print function in place for the maps. We suggest you use a screen shot capture tool such as Microsoft's Snipping Tool (introduced with Microsoft Windows Vista/7 and later releases). This will allow you to save the map image to your system and print out as needed.
  • How do I search for all the centers in a metro market?
  • To view the centers in a specific market area:


    1.      Click START A NEW QUERY

    2.      Select the “GEOGRAPHY”

    3.      Select Metro Area in the left menu

    4.      Select the State(s) associated with the Metro Market you would like to search

    5.      The list of metro markets will appear in the  “Select MSAs” list

    6.      Scroll to view and select the metro markets of choice

    7.      Use the green > button to move the metro market to the Selections column on the right

    8.      Note the site will recalculate the number of listings in your results as MSAs are selected. Please note this is an “or” selection. Therefore your results will reflect all listings which are in “any” of the markets you have selected.

    10.   You may add additional criteria using the other Tabs to further filter your list.

    11.  Click the MAP IT option and view the results on an interactive map.


    For example: Click the PHYSICAL FEATURES tab and mark “Enclosed” to show the enclosed centers in the MSAs of your choice. 
  • Can I use the mapping tool to search for shopping centers near by current location
  • Currently we do not have a proximity function available which would allow you to locate DMM major shopping centers near your current physical location.

Metro Area Maps

  • What happened to the static Metro Area Maps?
  • In the past DMM, had provided static maps of 54 metro area markets.

    With the March 2014 phase-in of the new interactive mapping tool, the static metro area maps have been eliminated from the site.


    Users will now have the ability to search for specific metro markets and use our new interactive mapping feature to locate major shopping centers in ALL metro markets.

    Rather than the static maps which were only updated on an annual basis, did not change as additional listings, you will now see the all current listings in the map tool.  As new listings are added to the ShoppingCenters.com website, they will also appear on the interactive maps.




Support

  • What if I have questions about the data and DMM products?
  • Our customer service and sales staff will be happy to assist you in determining how DMM can best serve your retail information needs. Call 800-898-6255 x204. Our offices hours are  9 am - 5 pm, Monday - Friday EST. Or, use our contact form to email us your questions.
  • What if I need technical support?
  • Free technical support is available during our regular business hours, Monday - Friday 9:00 am -5:00 pm EST. Call 845-348-7000 x200 or email: tech-support@shoppingcenters.com

  • Do I need to install any software on my computer to access ShoppingCenters.com?
  • No. Directory of Major Malls / ShoppingCenters.com is browser based and compatible with the following browsers:

    Internet Explorer 8 and higher
    Firefox 3 and higher,
    Safari 4 and higher
    Chrome 4 and higher

    Call tech support with additional questions 845-348-7000 x200 (M-F 9-5 EST) or use our online contact us form.
  • Can I download a copy of the help documentation for the site?
  • Yes, click here to download the current manual. We have made some recent modifications to the functionality of the site and are working up updating this documentation now. We appreciate your patience during this process.

    Feel free to contact tech-support directly if you need further assistance and check out our Support page for our growing library of "How To" Tips.
  • What if I notice some incorrect or outdated information?
  • We know this is a fast-moving industry and changes are ALWAYS happening, even just days after we've updated a listing.

    The DMM research staff is always looking for updated information both large and small for any and all of our listings. We urge anyone using the DMM products to notify us of any inaccuracies in our listings. We will react as quickly as possible to verify and correct the data so that it appears in the next monthly data upload.
  • How can I list my center or check to see if the most current information is listed?
  • We appreciate your attention to helping us keep the DMM data as up-to-date and accurate as possible.

    If you are an authorized agent of a center which you believe may not already be listed in DMM, have information regarding a planned center or an existing one which needs additional details or corrections, please contact our research department via e-mail at research@shoppingcenters.com or call (800) 898-6255 x212.

    Below are links to a FREE listing form:
    FREE Listing Form (Word format)
    FREE Listing Form (PDF)

    Complete and to our research dept or or upload it here.

Tech Tips

  • Technical Support Links
  • How to locate centers planning an Expansion/Renovation on ShoppingCenters.com?
    1. Click START A QUERY from the dashboard or by clicking the Orange tab located at the upper right of the main page above the Log-In fields
    2. Select the Physical Features Tab
    3. Use the Renovation/Expansion Planned field and mark the YES box
    4. You will now see the system calculate the results count on the lower right.
    5. Click View Details to see the summary list of all centers in the results below. (scroll down to see the list)
    6. You can now choose to view each individual listing or save to a Group. If your subscription access level allows it, you may also print the records to a report or export some of the data fields for use in your personal use off-line.
    7. To Filter the list further, scroll back up to the Query area and use additional fields to focus your results further. For example: Add a size minimum of 500,000 to the GLA field to only see listing which are at least 500,000 sqft in size AND planning a renovation/expansion.
     
    You can of course apply additional criteria to the QUERY so you can filter further with regard to location, physical configuration, etc.

    If adding additional criteria, don't forget to click the View Results button again after adding additional criteria to update the summary list of centers

    After finalizing your search criteria, you might want to consider Saving the Resutls to a New Group which can then be used as one of the criteria on the GENERAL INFO tab on other searches.

  • How do I find Co-Tenancy situations on ShoppingCenters.com?
  • Our Group creation utility will help you with this task.

    1. Use the START A QUERY to run a search for the first store. Then save the results as a group.
    Then you have the choice of doing one of two things:
    1. Click START A NEW SEARCH (located just below the Green VIEW RESULTS button on the query screen)
    2. Run a search for the second store AND include the GROUP you created in Step 1 as one of the criteria. 
    3. Your results will show you which locations of the 2nd store cross-reference with the first list.
     
    Or try this another way...
     
    1. Start a New Query for the 2nd store and save that as a group.
    2. Use the MERGE option on the group page and select the first group you created to INTERSECT with the second group. 
    3. This result will show you the co-tenant locations. 
    4. Save the results as a NEW group and recall it anytime by clicking the My Groups option on the menu and opening the group
     
    You can of course apply additional criteria to the store searches so you can filter further with regard to location, physical configuration, etc. When doing so, you might also want to create the merged group and then apply these additional filters where the new Group is one of the criteria on the GENERAL INFO tab and then add the additional criteria. This way your search does not affect your original merged group and you can save your results as a NEW Group.
  • How to purchase a “one-off” report from ShoppingCenters.com
  • Example: You wish to purchase a report of all shopping centers in Orange and Los Angele County California which are enclosed.


    1. GEOGRAPHY TAB – select COUNTY – then CALIFORNIA – then begin to type name of county – once it appears – highlight and click the > button to move it to the selected column.

    2. Repeat the above to selection of the county until all counties have been selected

    3. PHYSICAL FEATURES TAB - Click the “ENCLOSED” box to mark this criteria

    4. You will not the RESULTS tally in the lower right will recalculate as you enter additional criteria

    5. When all criteria have been entered. (For your own reports you may use alternative criteria and enter multiple data

    6. CLICK THE GREEN VIEW RESULTS Button at the lower Right

    7. Your result count will appear and you may select the PURCHASE REPORTS Button and then OK to leave the search area and continue to the list of available reports for purchase

    8. Select the from the list of Report and download formats (Mouse over each and click “sample” to view format)

    9. After selection is complete, Click CREATE REPORTS button at bottom

    10. Shopping Cart will appear listing the report you are about to purchase

    11. Once transaction has been completed, you will be able to download the report

    12. To return to the site at a later time and download the report, log-in and click the MY REPORTS menu option in the green bar.

    13. The report will be available for download for 60 days.

  • I am seeing a blank screen when I try to search
  • We suggest you clear your browser cache and then refresh your screen (Press the F5 key). This will update your log-in and you should now be able to see the new enhancements to the site which were added in early March 2014. Your cache, where images are saved from previous visits, may sometimes prevent you from seeing the most recent updates to a website. By clearing your cache, you are allowing a new version of those images to be seen.

    Since each browser has a different process for clearing the cache, view this article for instructions for each browser.
    How To Clear Your Browser's Cache

    --Article provided by wikiHow, Content on wikiHow can be shared under a Creative Commons License.


Need help deciding which DMM product is right for you?


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call us at:

1-800-898-6255 x204
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