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FAQ
Do I have to export all the information?
How do I create an export profile so I don’t have to check off all the fields I want each time?
When I export from ShoppingCenters.com and open the file, the data is not in columns? How do I fix this?
Why does it take so long for the export to finish?
Why do some zip codes in my excel file only have 4 digits and not the standard 5 digits?
Where can I find all troubleshooting related questions and solutions for exporting in excel?
How to locate centers planning an Expansion / Renovation on ShoppingCenters.com?
How do I find Co-Tenancy situations on ShoppingCenters.com?
How to purchase a “one-off” report from ShoppingCenters.com
I am seeing a blank screen when I try to search
How do I add a listing to an existing group
How often is the DMM database updated?
How do you research and update the DMM listing data?
In what formats is the DMM data available?
Are the Printed and CD formats of the Directory of Major Malls still available?
DMM Data in Research, Media and Whitepapers
What is included in the ShoppingCenters.com access?
How do I subscribe to the website?
Can I test out the site with a trial subscription before paying for a subscription?
Why am I getting a message that my trial subscription has reached its hit allowance?
Can I subscribe on a regional basis?
Can I share my subscription with other people?
What types of subscriptions are offered for multiple users?
Can non-subscribers purchase DMM data on an “as needed” basis from the website?
What do the custom reports look like?
Is there a limit to how many shopping centers I can look at per month or per day?
What are the details included in each DMM major shopping center / mall listing?
What other information does DMM offer in addition to the detailed shopping center and mall listings?
Can I export data from the website?
What are the definitions for the DMM’s Center Classifications?
Which shopping center contact titles are available for each center?
Are the longitude / latitude coordinates available?
What are the demographics, segmentation and mobile analytics available for the shopping center and mall listings?
Do you include sales and visitor traffic figures in the listings?
Can I specifically find the high end shopping centers using the site?
Do you rank the shopping centers as “A”, “B”, or “C” malls?
Is the DMM | ShoppingCenters.com data available anywhere else besides directly from DMM or the ShoppingCenters.com website?
Is there a way to see past (historical) information about the shopping centers?
When was the mapping tool added to the website?
Does the new mapping tool allow me to view and extract the longitude / latitude for each center?
Are the longitude / latitude coordinates available for offline licensing?
Is there a way to print out the map from the website?
How do I search for all the centers in a metro market?
Can I use the mapping tool to search for shopping centers near by current location
What happened to the static Metro Area Maps?
Who uses the DMM data and ShoppingCenters.com website and why?
Can you give me some examples of DMM users?
Why should I subscribe to Directory of Major Malls products?
What if I have questions about the data and DMM products?
What if I need technical support?
Do I need to install any software on my computer to access ShoppingCenters.com?
Can I download a copy of the help documentation for the site?
What if I notice some incorrect or outdated information?
How can I list my center or check to see if the most current information is listed?
What if I can’t find a specific retail project that I am looking for?
How do I do a basic company search?
How do I search by geography?

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